Brexit Helplines and Contact Details
HMRC Customs & International Trade Helpline (main route for general customs queries)
- Telephone: 0300 322 9434
- Webchat: here
- Opening hours
- Monday-Friday 08.00-20.00 (from 14/12)
- Sat 08.00-16.00 (from 2/1)
- Note: Reduced hours over festive period
HMRC National Clearance Hub (supports border movements)
- This will continue to operate 24/7 through the Christmas and New Year period.
- Telephone: 0300 322 7900.
- Webchat: here
- Email: [email protected]
HMRC Borders (support for businesses that have questions around a specific consignment that is already live in transit)
- Email: [email protected]
UKCA marking
- Email: [email protected] or [email protected]
- Telephone: 0121 345 1201
- Opening hours: Monday-Friday 8.00-18.00
Tariffs
- Website here
HSE REACH Helpdesk
- Website here
- Email: [email protected]
Visas and Immigration
- Home Office Telephone: 0300 790 6268
Personal data
- Information Commissioner’s Office 0303 123 1113
- Website: here
Moving Waste
- Environment Agency: 03708 506 506
- Email: [email protected]
UKCA Marking and Product Standards
- Telephone: 0121 345 1201
- Email: [email protected] or [email protected]





